Privacy Policy

Privacy Policy
Last updated: July 16, 2023

Welcome to Sortikapp. This Privacy Policy applies to Sortikapp services (the “Platform”), which include Sortik chrome extension, websites, software, and related services accessed via any platform or device that link to this Privacy Policy. 

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and otherwise process personal information of users and other individuals in connection with our Platform. If you do not agree with this policy, you should not use the Platform.

What information we collect
We may collect the following information about you:

Information You Provide
Your profile information. You provide us with information when you use our chrome extension, including your name, email address and/or telephone number, information you disclose when making payment or using the extension.


Cookies. We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. To learn how to disable certain Cookies, see the “Your rights and choices” section below.


Information From Other Sources
We may receive the information described in this Privacy Policy from other sources, such as:

If you choose to register or use the Platform using a third-party social network account details (e.g., Facebook, Twitter, Instagram, Google) or login service, you will provide us or allow us to provide us with your username, public profile, and other possible information related to such account. 

We may receive information from payment and transaction fulfillment providers about you, such as payment confirmation details, and information about the delivery of products you have purchased.

How we use your information
As explained below, we use your information to improve, support, and administer the Platform, to allow you to use its functionalities, and to fulfill and enforce our Terms of Service. We may also use your information to, among other things, and personalize content you see on the Platform, promote the Platform. We generally use the information we collect in the following ways:

To send promotional materials, including by instant messaging or email, from us or on behalf of our affiliates and trusted third parties.
To improve and develop our Platform and conduct product development.
To communicate with you, including to notify you about changes in our services.
To enforce our Terms of Service, and other conditions and policies.
Consistent with your permissions, to provide you with location-based services, such as advertising and other personalized content.

How we share your information
We share your information with the following parties:


Service Providers
We provide information and content to service providers who support our business, such as cloud service providers and providers of content moderation services to ensure that the Platform is a safe and enjoyable place and service providers that assist us in marketing the Platform.

Payment processors and transaction fulfillment providers: If you choose to make payment-related transactions, we will share data with the relevant payment provider to facilitate this transaction. 

If you use the Sortikapp Lite version of Sortikapp, we share information with advertising networks to display personalized advertisements to you on the Sortikapp Lite app and elsewhere online. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.

Independent Researchers
We share your information with independent researchers to facilitate research that meets certain criteria.


For Legal Reasons

We will share your information with law enforcement agencies, public authorities, or other organizations if legally required to do so or if such use is reasonably necessary to: 

comply with legal obligation, process, or request;
enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent, or otherwise address security, fraud, or technical issues; or protect the rights, property, or safety of us, our users, a third party, or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

Public Profiles
Please note that if your profile is public, your content will be visible to anyone on the Platform and may also be accessed or shared by your friends and followers as well as third parties such as search engines, content aggregators, and news sites. You can change who can see a video each time you upload a video. Alternatively, you can change your profile to default private by changing your settings to ‘Private Account’ in the “Manage my account” settings.

Sale, Merger, or Other Business Transactions
We may also disclose your information to third parties: in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy, or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or if we sell, buy, merge, are acquired by, or partner with other companies or businesses or sell some or all of our assets. In such transactions, user information may be among the transferred assets.

Merchants, Payment and Transaction Fulfillment Providers, and Other Service Providers
When you make a purchase through our shopping features, we share the information related to the transaction with the merchant, payment and transaction fulfillment providers, and other service providers. For example, we will share the order items, contact details, and delivery information so your order can be processed. These entities may use the information shared in accordance with their privacy policies.

Where we store your information
Your information may be stored on servers located outside the country where you live, such as in Singapore, Malaysia, or the United States. We maintain major servers around the world to bring you our services globally and continuously.

Your rights and choices
You have rights and choices when it comes to your information. You may be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights. You may submit a request to exercise your rights under applicable laws at http://sortikapp.com/contact/. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. Please also see the Supplemental Terms below on whether a local representative or local contact is available for your country.

You can access and edit most of your profile information by reaching out to us http://sortikapp.com/contact/. 

You may be able to refuse or disable Cookies by adjusting your device browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.

The security of your information
We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will use reasonable measures to protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.

We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.

We will, from time to time, include links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.

How long we keep your information
We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security, and stability), and for the exercise or defense of legal claims.

The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your profile and User Content from public view immediately but may keep other information about you to process the violation.

Information relating to children and teens
Sortik is not directed at children under the age of 13. In certain cases, this age may be higher due to local regulatory requirements. If you believe that there is a user who is below this minimum age, please contact us at http://sortikapp.com/contact/.

If you are a parent or guardian, our Guardian’s Guide contains information and resources to help you understand the Platform and the tools and controls you can use.

Privacy Policy update
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy or providing any other notice required by applicable law. Your continued access to or use of the Platform after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Platform.

Contact
If you have questions, comments, complaints, or requests regarding this Privacy Policy, please contact us at: http://sortikapp.com/contact/

We will endeavor to deal with your request as soon as possible. This is without prejudice to your right to make a complaint with a relevant data protection authority, where applicable.